How do I become a customer?
Visit our Become a Customer page to request an application.
How do I place an order?
If you are a current customer, contact RahrBSG Canada Customer Service to place an order today! If you are not a customer, visit our Become a Customer page to request an application.
Customer Service
1-800-234-8191
519-843-1660
canada@rahrbsg.com
Please call or email us to be routed to your dedicated Customer Service Representative.
CanCraft Team
- Sales – sales@rahrbsgcancraft.com
- Customer Service – support@bsgcancraft.com
- Design – design@rahrbsgcancraft.com
- Dunnage – dunnage@rahrbsgcancraft.com
When ordering, please provide the following:
- Company and contact person names
- Telephone and fax numbers
- Shipping and billing addresses
- Product name, Manufacturer and type (i.e.: Weyermann® Pilsner, whole kernel or milled)
- Quantity of product needed (number of bags)
- Date order needed on or by
- Shipping information (Liftgate, Pallet jack, Call first, …)
Customer Pickup Information for all RahrBSG Warehouse Locations:
- Hours: 8:00am – 4:00pm, Monday-Friday
- 24 hour notice required
What are your hours of operation?
Customer Service Representatives and order processing are available from 8:00 AM to 7:00 PM EST Monday through Thursday, and from 8:00 AM to 5:00 PM EST Friday.
I need help with my Malt Order
Visit our Malt Ordering and/or Bulk Malt ordering pages for more information.
Warehouse locations
Customer Pickup Information for all RahrBSG Warehouse Locations:
- Hours: 8:00am – 4:00pm, Monday-Friday
- 24 hour notice required
DELTA WAREHOUSE:
788 Caldew Street Unit 111
Delta, British Columbia
V3M 5S2
AIRDRIE WAREHOUSE:
34 Highland Park Way NE #112
Airdrie, Alberta
T4A OR1
GUELPH INGREDIENTS WAREHOUSE:
#4 – 65 Quarterman Rd.
Guelph, Ontario
N1C 0A8
GUELPH CANCRAFT FACILITY:
#4 – 35 Cooper Drive
Guelph, Ontario
N1C 0A4
SAINT-LAURENT WAREHOUSE:
6205 Rue Cypihot Street
Saint-Laurent, Quebec
H4S 1R3
Special Order
Some items on our websites and in our catalogs are designated “special order” with an asterisk (*). These items may require extended lead times and minimum order quantities. Contact canada@rahrbsg.com for more information.